Position: Trainer 
Location: Corporate Office, Mosinee, WI 

Job Summary: 
Join our team at a respected Credit Union in Central Wisconsin as a Trainer, where you'll play a vital role in designing and delivering impactful onboarding and training programs for new and existing employees. This position partners with leadership to implement organization-wide training initiatives, monitor outcomes, and ensure goals are achieved. As a Trainer, you'll help foster a welcoming and inclusive environment, enhancing employee engagement and delivering exceptional member service. The role involves frequent travel to branches across Central Wisconsin and occasional fill-in support as needed. 

Key Responsibilities: 

• Employee Training (20%): Train and coach employees to meet sales, service, and quality goals. Schedule, coordinate, and deliver training sessions. 

• Training Development (20%): Design, update, and present written and online training materials, ensuring compliance with policies, procedures, and regulations. 

• Collaboration (20%): Work with leadership to identify solutions and create training strategies for products and services. 

• Coaching (15%): Support managers by coaching employees struggling with job responsibilities, developing alternative training methods as needed. 

• Evaluation (10%): Conduct surveys and assessments to measure the effectiveness of training programs. 

• Branch Support (5%): Provide fill-in support at branches as needed and perform miscellaneous duties. 

• Compliance (5%): Ensure adherence to company policies, laws, and regulations, including the Bank Secrecy Act and the Patriot Act. 

• Additional Duties (5%): Perform other tasks as assigned. 
  
  

Qualifications: 

• Experience: 3–5 years in training and development, preferably in banking/credit unions, with knowledge of regulatory compliance. 

• Education: Bachelor’s degree required. 

• Skills: Strong facilitation skills for small and large groups, effective communication, and the ability to build trust and credibility. 
  
  

Work Environment & Physical Requirements: 

• Sedentary work with occasional lifting of up to 50 lbs. 

• Ability to use routine office equipment and perform computer-based tasks for 6–8 hours daily. 

• Frequent travel to branches for training needs. 

• Must handle multiple priorities, deadlines, and confidential information professionally. 
  
  

Compensation: 

• Pay: $30–$33 per hour. 
  
  

Benefits: 

• Paid Time Off (PTO) 

• Health, Dental, and Vision Insurance 

• Long & Short-Term Disability Insurance 

• Life & AD&D Insurance 

• 401(k) Plan 

• Employee Assistance Program 
  
  

This role offers an opportunity to shape the success and growth of a dedicated team in a supportive and engaging environment.